Privacy Policy
Information We Collect
When you use Trading Raja or purchase our course, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and payment details when you register or make a purchase.
- Account Information: Username, password (encrypted), and preferences associated with your account.
- Usage Data: Pages visited, time spent on lessons, quiz scores, and interaction patterns within the course platform.
- Device Information: Browser type, operating system, device type, IP address, and screen resolution.
- Communication Data: Any messages, emails, or feedback you send to us directly.
How We Use Your Information
We use the collected information for the following purposes:
- Course Delivery: To provide access to purchased courses, track your progress, and deliver personalized learning experiences.
- Communication: To send purchase confirmations, course updates, important notices, and respond to your queries.
- Improvement: To analyze usage patterns, improve course content, enhance user experience, and develop new features.
- Security: To detect and prevent fraud, unauthorized access, and other malicious activities.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
We will never sell your personal information to third parties for marketing purposes.
Data Security
We implement industry-standard security measures to protect your personal information:
- All data transmissions are encrypted using SSL/TLS protocols.
- Passwords are hashed using bcrypt encryption — we never store plain-text passwords.
- Payment processing is handled through secure, PCI-compliant payment gateways (Razorpay/Stripe). We do not store your credit card or banking details on our servers.
- Regular security audits and vulnerability assessments are conducted.
- Access to personal data is restricted to authorized personnel only on a need-to-know basis.
While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We encourage you to use strong, unique passwords for your account.
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for basic site functionality, login sessions, and security.
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). All data is anonymized.
- Preference Cookies: Remember your settings, language preferences, and display choices.
You can control cookie settings through your browser preferences. Disabling essential cookies may affect site functionality.
Third-Party Services
We may use the following third-party services that collect information:
- Payment Processors: Razorpay, Stripe — for secure payment handling. Their privacy policies govern payment data.
- Analytics: Google Analytics — for anonymized usage analytics.
- Email Services: For transactional emails and course notifications.
- Video Hosting: YouTube/Vimeo — for embedded course videos. Their tracking policies apply when you watch embedded videos.
These third parties have their own privacy policies, and we encourage you to review them. We only share the minimum necessary data with these services.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of all personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data ("Right to be Forgotten").
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to processing of your data for specific purposes.
- Withdraw Consent: Withdraw previously given consent at any time.
To exercise any of these rights, contact us at privacy@tradingraja.in. We will respond within 30 days.
Children's Privacy
Trading Raja is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@tradingraja.in and we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page.
- Notify registered users via email.
- Display a prominent notice on our website.
We encourage you to review this page periodically for any updates. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:
- Email: privacy@tradingraja.in
- Website: tradingraja.in
- Response Time: Within 30 business days
We are committed to resolving any privacy-related concerns promptly and transparently.